Privacy Policy

At Petal & Poem, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

1. Information we collect

We may collect the following information:

• Name, email address, phone number, and postal address when you book a consultation or place an order.
• Payment information (processed securely by our payment partners).
• Website usage data via cookies (see our Cookie Policy).

2. How we use your data

We use your data to:

• Provide and manage our floral services and consultations.
• Send order confirmations, updates, and promotional offers (you may opt out at any time).
• Improve our website and customer experience.

3. Data security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

4. Sharing your information

We do not sell or rent your personal data. We may share data with trusted delivery partners and payment processors to fulfill orders.

5. Your rights

You have the right to access, correct, or delete your data at any time. Contact us at [email protected].

6. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

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